Quality Management Policy
The quality of the services provided, a characteristic of our society’s identity, will be ensured through the policy assumed in this regard, correlated with the company’s other policies. The aim is to meet the compliance obligations, requirements, and expectations of all the society’s clients by:
• Effective control of services.
• Continuous improvement of processes and activities.
• Prevention of potential deficiencies.
• Increasing the responsibility and involvement of all personnel, providing stability and confidence to our clients.
• Change management.
• Effective management of risks and opportunities.
The commitment of the leadership to maintain and continuously improve the Quality Management System declares the intention and determination to apply the requirements of this system responsibly and efficiently, including human, material, financial, and informational resources.
The main goal of quality management is to orient the company towards performance in all dimensions of its activities, based on an internal organizational system.
The effectiveness of strategic objectives, including specific concrete measures, their implementation, and maintenance, is periodically monitored during management reviews. Corrections and corrective actions are established and implemented when necessary.
The leadership is convinced that by improving the Quality Management System, the company’s profitability is achieved, ensuring a significant position in the market. The company has committed to comply with the requirements of the Maritime Labour Convention 2006. Through the quality policy, the company commits to comply with the requirements of the international standard ISO 9001:2015, with periodic monitoring of the effectiveness of strategic objectives during management reviews.